Shipping policy
.shipping-policy { font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif; max-width: 680px; margin: 0 auto; color: #2c2c2c; line-height: 1.7; font-size: 15px; }
.shipping-policy h1 { font-size: 22px; font-weight: 600; margin-bottom: 8px; color: #1a1a1a; }
.shipping-policy .intro { margin-bottom: 28px; color: #555; }
.shipping-policy .witchy-fam-banner { background: #1a1a1a; color: #fff; padding: 16px 20px; border-radius: 8px; margin-bottom: 32px; font-size: 14.5px; line-height: 1.6; }
.shipping-policy .witchy-fam-banner strong { color: #e8b4e0; }
.shipping-policy h2 { font-weight: 600; margin: 28px 0 14px; color: #1a1a1a; letter-spacing: 0.02em; text-transform: uppercase; font-size: 12px; border-bottom: 1px solid #e5e5e5; padding-bottom: 6px; }
.shipping-zone { display: flex; justify-content: space-between; align-items: baseline; padding: 10px 0; border-bottom: 1px solid #f0f0f0; }
.shipping-zone:last-child { border-bottom: none; }
.shipping-zone .zone-name { font-weight: 500; color: #1a1a1a; min-width: 140px; }
.shipping-zone .zone-details { color: #555; text-align: right; font-size: 14px; }
.shipping-zone .zone-details span { display: inline-block; margin-left: 16px; }
.shipping-zone .zone-details .express { color: #8b6d8b; font-weight: 500; }
.free-shipping-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin-top: 8px; }
.free-shipping-card { background: #faf8fa; border: 1px solid #eee; border-radius: 8px; padding: 14px 16px; text-align: center; }
.free-shipping-card .threshold { font-size: 20px; font-weight: 600; color: #1a1a1a; margin-bottom: 4px; }
.free-shipping-card .applies-to { font-size: 13px; color: #777; }
.info-row { padding: 10px 0; border-bottom: 1px solid #f0f0f0; display: flex; align-items: baseline; gap: 10px; }
.info-row:last-child { border-bottom: none; }
.info-row .icon { flex-shrink: 0; width: 20px; text-align: center; }
@media (max-width: 480px) { .shipping-policy { font-size: 14px; } .free-shipping-grid { grid-template-columns: 1fr; } .shipping-zone { flex-direction: column; gap: 2px; } .shipping-zone .zone-details { text-align: left; } .shipping-zone .zone-details span { margin-left: 0; margin-right: 12px; } }
WitchyLashes ships worldwide from just south of Sydney, with Australia Post tracking on every order.
Estimated Delivery Times
🇦🇺 Australia
2 to 6 business days (Standard) 1 to 3 business days once dispatched, so 2 to 4 business days from when you order (Express)
🇳🇿 New Zealand
5 to 9 business days (Standard) 3 to 6 business days (Express)
🇺🇸 United States
5 to 10 business days (Standard) 3 to 8 business days (Express)
🌍 Germany, UK, Sweden, Denmark & Canada
5 to 15 business days (Standard) 3 to 10 business days (Express)
🌍 Rest of World (including the rest of Europe)
5 to 15 business days (Standard) 3 to 10 business days (Express)
Free Shipping Thresholds
$75 AUD
Australia
$99 NZD
New Zealand
Orders under NZ$1,000 are not charged GST or duties at the border.
$59 USD
United States
Duties paid by us, so there is nothing to pay at the door.
EUR 49 / GBP 45 / SEK 550 / DKK 370 / CAD 75
Germany, UK, Sweden, Denmark & Canada
Duties and taxes are paid by us before your parcel ships, so there is nothing to pay at the door.
$99 AUD
Rest of World (including the rest of Europe)
Duties, import taxes and any postal handling fee charged by your country are not included and are payable on delivery. For EU addresses expect import VAT at your country's rate, a EUR 3 EU duty and a postal handling fee of roughly EUR 5 to 10.
Good to Know
📦 We dispatch Monday, Wednesday and Friday from just south of Sydney. Most orders leave within 1 business day, and up to 3 at busy times.
📍 Every order is tracked. You will get a confirmation email with your tracking number as soon as it ships.
⚡ Express shipping is available at checkout in Australia, New Zealand, the USA and most other countries.
⏱️ Delivery timeframes are estimates based on our real Australia Post delivery data, not guarantees. Regional areas can take longer.